Auto Attendant - Adds More Credibility To Your Business

A PBX system with an auto attendant feature is a worthwhile investment for any small or medium business as it helps to makes your business sound bigger.
The auto attendant professionally manages all your incoming calls. It greets callers in a polite and business-like manner and provides them a menu of options for call routing to the appropriate extensions.
Auto Attendant – Advanced Features
The automated attendant comes with features such as:Dial by nameDial by extensionDial by departmentVoicemail to email1-to-5 digit extensionsMusic on transferDo Not Disturb

Impressive Call Routing with ‘Find-me/Follow-me’

The auto attendant is designed to offer impressive call routing:A special call routing facility, ‘find me follow me’ routes unattended calls to a set of pre-determined phone numbers including cell phones or home phones. This facilitates communication with your callers even when you are not in your office.Redirected calls that remain unanswered are automatically directed to the voicemail boxes of your phone system. This means callers will never hear line-busy signals or have their calls left unattended. Voicemail box messages are forwarded as audio files to your e-mail inbox, further ensuring that you never miss a call.

All these benefits of the auto attendant feature of your hosted PBX phone system enhance customer service, reduce caller on-hold time, save time and money, and boost staff productivity, adding to the credibility of your business.

By: John Kinskey

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AccessDirect provides auto attendant phone system with the features of a premise-based PBX phone system. The auto attendant system forms the core component of virtual PBX telephone system.