Complete Details About The Exam Mb2-632

Exam MB2-632 is one of the information technology certification examinations from the vendor “Microsoft”. The exam name of MB2-632 is Microsoft dynamics CRM 4 application certification. This certification is designed for the candidates who wish to gain knowledge as well as skills on the ability to articulate and understand on how to implement and use the Microsoft Dynamics CRM 4 effectively and also the usage of terms in the application.

Prerequisites for the examination:

There is no prerequisite required to the candidates for writing this examination but it is recommended to have knowledge on installation process, managing customer relationship process in the operating system windows XP, windows 2000 or in windows 98. This certification mainly targets the candidates who wish to learn about Microsoft dynamics CRM 4 application.

Examination objectives and percentage of questions from each section:

The following are the exam MB2-632 objectives as well as the total percentage of questions from each section. They are:

1) Concepts of Microsoft dynamics CRM- 34% Questions
2) Sales as well as marketing- 18% questions and 16% questions respectively
3) Service management- 18% questions
4) Scheduling service- 14% questions

Totally the examination comprises of 50 questions with multiple choice questions. There are no adaptive types as well as case study type questions included in the examination. The exam duration is 100 minutes and minimum score to pass in the examination is 70%. Re- take for the second time is possible for the candidates at any time by paying the fee. If candidates even fail in their second attempt, then they should wait at least 14 days for consequent retakes.

Registration process:

Candidates can register this examination according to their convenience in any of the prometric centers or in the prometric website online by paying the fee. After payment is completed, candidates shall be redirected to the exam scheduling page where candidates can confirm their exam date, time as well as sessions etc.

By: John Michals

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