Contact Details On Your Small Business Website, Are They Easily Accessible?
Before planning your small business website design lets analyze who your visitors are. Would they be interested to reach you online or walk down to your office, it all depends on the type of services or products offered.
If you are expecting them to write you, than provide them the Email id or a Contact US form easily reachable with in the home page of the website, remember don’t try to drag the visitor to some internal place to just right you.
If you want them to reach you over phone, display the timings and due to any case if you are not able to pitch up the phone, direct them to a voice mails service where they can leave their information.
It’s also advisable to have a caller id instrument that would help to trace their number so that you can reach them if they do not leave any message.
It’s also important to display the Contact US form/ Email id or the Telephone number on all the pages too.
Note: Store the incoming messages on the server log file or database for future reference. No wonder your email client might crash or some emails might get caught on the spam filters or your email service goes down, no need to panic, this way you will never lose any single incoming message.
The author is freelance content writer working with Ecommerce Website Design Company, India and you can reach him at: Ecommerce Website Design Company, India.
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