Documentation Compliance And Iso

When is comes to the world of quality assurance, quality systems and managing those quality systems it can seem a very daunting area full of strict dos and don’ts regulations and rules. Does it actually make the running of an organisation more effective and efficient or is it a lot of time working towards something that perhaps has no place in the business world in this day and age?

What is ISO? ISO stands for the international organisation for standardisation and that is exactly what it is – a set of guidelines and procedures that have to be adhered to in order for the organisation in question to be able to state that they are accredited and display the standard of quality. It is mean to promote and give consumers and stakeholders and internationally recognised standard of excellence that can allow trusting and transparent trade and business to take place between companies and their suppliers and their customers.

One of the biggest places of confirmation that has to be undertaken and upheld is that of documentation management; you may hear groans of ‘not more paperwork’ from those against bureaucracy. It has to be said that this side of ISO 9001:2008 accreditation is one that cannot be avoided and had to be strictly adhered to the processes that are put in place.

Why does this matter so much? They matter because when you think about it, documents are an active and dynamic part in the running of an organisation – they are ever evolving with new ones being added or new steps being added to them it is taken that they will evolve over time and therefore are an integral part of up keeping the procedures and ultimately the standards of an organisation. New information will be added to them and old information will be emitted from them all of the time in the running of an organisation so there have to be quality systems in place.

It has been said that a sound document control procedure is an integral part to any compliant quality management system. When you think about it all the major processes in an organisation recruitment, ordering, complaints, audits every aspect of them is controlled and monitored by some sort of documentation.

The key aspect of compliance in organisation documentation regulation is control; the organisation must control the procedure that has been implemented to approve, review, update and revise all document based processes within an organisation.

Organisations not only have to control the active use of any documentation to have a complaint quality management systems controls also have to be put in place in the storage, protection and retrieval of all important organisational documentation. One of the biggest areas of compliance centre around that fact that after time the documentation has to remain identifiable and to an extent should be maintained throughout the times it’s deemed useful to the organisation.

By: Polr Glasgow

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