Nowadays, What Features Does A Good Voice Broadcasting System Need?
Send voice messages on a mass broadcast basis! An easy-to-use system allows you to upload audio messages via WAV format or call in to a phone-based voice recording system. Enable you to easily administer sophisticated voice campaigns from concept to delivery in just a few simple steps and online reporting suite allows you to track the success of your campaign in real time.
Well, what features do the system need?
Personalization
Personalize your message with a salutation or other detail specific to the recipient using our voice concatenation or text to speech tools.
Auto-scheduling
Set start date and time to begin sending voice broadcasting campaigns immediately or at a later date; re-schedule failed voice calls.
‘Hot key’ transfer
Enables call recipients to instantly connect to a live operator at the touch of a button; we transfer the call to a phone number you designate.
Response based message differentiation
Deliver different messages based upon the call connect status, ie. Deliver one message for a live call connect but an alternate message for voicemail connects.
Call throttling
Set the right time for your calls to go out. Send them all at once or “trickle” them out, allowing for proper response management at your end.
List, file and recording management
Online storage of up-to-date lists that are searchable; users can launch voice
campaigns from one or multiple lists; online storage and access to voice files.
Detailed reporting
Tracks campaign results in detail, including whether a person or voicemail picked up the calls.
Live customer support
campaign assistance provided at no additional charge with BLI voice broadcasting.
See more info on www.blifax.com or www.blifax.com/voice-broadcasting.asp or www.blimessaging.com
