If the identity thief has set up phone service in your name or is making unauthorized calls that may be originating from and are billed to your cell phone or is using your calling card and PIN, then don't waste any time, get hold of your phone company and cancel the account and/or the calling card.
Next, simply open new accounts and choose new PIN's. If you are encountering difficulty having fraudulent phone charges removed from your account, contact the proper agency. Identity thief will open a cell phone or regular phone account in your name and if you’re having difficulty getting the thief’s account closed, contact the proper agency.
Those agencies are:
For local regular telephone service, contact your state Public Utility Commission,
For long distance or cell phones: contact the Federal Communications Commission (FCC) at www.fcc.gov. The FCC regulates interstate and international communications by radio, television, cable, satellite and wire. You can call them as well: 1 888 CALL-FCC; TTY: 1-888-TELL-FCC; or you can write them at: Federal Communications Commission, Consumer Information Bureau, 445 12th Street, SW, Room 5A863, Washington, DC 20554. A person may file a complaint online at www.fcc.gov, or e-mail questions to fccinfo@fcc.gov. Let the FCC help you fight identity theft
