Small Business Phone System With Auto Attendant Feature

To get the best out of your business, it is very important to create a good first impression. An efficient telecommunication system can contribute greatly in building up a good image. A small business phone system incorporated with the auto attendant feature offers callers to your business office a professional communication experience and paves the way for better business opportunities.

Professional Call Handling

When a customer calls your corporate office, their first experience will be with your telecommunication system. Equipping your business office with a small business phone system with auto attendant feature helps streamlines your business communications effortlessly.

The auto attendant feature of small business VoIP PBX phone system is designed to function as a live receptionist and receives all incoming calls with professionally recorded salutation messages. To connect with a department or person, callers can dial by name, dial by extension or even select from a menu of options. An automated attendant can route calls to mailboxes, extensions, conference rooms, groups and call queues within a minimum span of time. The system’s sophisticated features include:
• Voicemail to email
• Dial by department
• 1-to-5 digit extensions
• Find-me/follow-me call forwarding
• Do not disturb mode
• Fax to email
• Music on transfer

Stay Connected from Remote Locations

Small business phone systems with the auto attendant feature enable you to answer business calls from locations other than your office. It transfers calls arriving at your primary business numbers to your cell phone, home phone or another VoIP phone. Unanswered calls in these extensions are quickly routed to the voicemail box, prompting the callers to leave voice messages. Thus the system completely eliminates the chances of missing customer calls. The voice messages can be verified on your email account. These stylish features allow you to stay connected with your workforce, clients and business associates through working and non-working hours.

Customize your Auto Attendant

In brief, a small business phone system with the auto attendant feature allows you to offer your customers improved services. Established hosted PBX service providers can configure and personalize the attendant according to your corporate communication requirements. Moreover, all the functionalities of the system are available without having to buy or install costly premise-based equipment and complex networks. Reliable service providers provide VoIP PBX features at cost-effective monthly charges.

By: John Kinskey

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Small Business Phone Systems- AccessDirect provides auto attendant phone system with the features of a PBX phone system.