Computer-mediated communication is becoming very popular with the recent outbreak of social sites like MySpace and Facebook, as well as commercial sites such as eBay and Amazon.com. These websites are enabled by software systems that allow their users to interact and share data.
Social software applications consist of both interactive and communication tools. Interactive tools are needed to take care of mediated interactions between a pair or group of users. These tools concentrate on establishing and maintaining a connection amongst users, easing the mechanics of conversation and talk. Communication tools normally handle the capturing, storing and presentation of messages (written, audio and video as well).
Online Communication Tools
Text Chat – normally associated with chat rooms; communication with many people at once, publicly.
Instant Messaging – communication with another person in real time.
Forums – electronic bulletin boards
Blogs – (web logs) online journals for a particular person.
There are many notable social software products and services available. Below are a few examples that facilitate a variety of social contact.
Instant Messaging
IBM Lotus Sametime
Blogs
Blogger
HubPages
Media Sharing
Vimeo
YouTube
Flickr
Online users take part in these different sites for various reasons. Developers tend to build software that can benefit both the user and the business. Newly developed social software is called Google Wave is an online tool for real-time communication and collaboration. A wave can be both a conversation and a document where people can discuss and work together using richly formatted text, photos, videos, maps, and more.
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