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Stephen Soos
BPO is in his blood and his current highly successful venture, is a showcase of how to integrate a complete supply chain in order to augment the whole process from start to finish, including the client business in every touch point of the value chain so to leverage savings, better processes and add value. Crystal Medical is a demonstration of how to utilise lean Six> processes to streamline a business and cut costs. Those process and cost savings are passed directly to the customer in the form of cash savings and better service. One of Stephen's most notable achievements was starting Sigma Cryotec and developing some of the worlds most sophisticated and high quality bespoke vehicles for special use such as high end caf's on wheels, one off specialist application vehicles and special patented fridge vans. Utilizing patented technology Stephen grew this business to become one of the biggest in the UK before selling out to Bonhoeffer group in 2006. At the height of the operation Stephen employed 45 skilled people in various roles from body technicians, through paint specialists to a team of highly skilled sales people. Stephen founded the company initially to specialise in state of the art refrigeration systems for transport, but finished as an OEM and manufacturer of bespoke vehicle systems. Stephen grew the business from initial start to t/o of 10m in 3 yrs through direct sales, channel and strategic partnerships with blue chips, and acquisition He developed the business product portfolio through acquisition and engineered products and brought to market major product initiatives such as bespoke vehicles. The success of the business was due to his ability to create harmony and encourage everyone to work toward the end vision. Stephen successfully developed blue chip channel partners such as Mercedes and delivered substantial value through the whole buying chain up to and including customer service. Sourced Chinese partners for technical and product development, including CAD, prototyping engineered parts and some electrical systems. Experienced full life cycle from design, push flow manufacturing, QS implementation, to delivery and after sales support. Stephens technology background is underpinned by a stint at one of the "Big 5" advisory firms where he was employed as a Senior Manager responsible for eCommerce across 19 EU countries. Clients included many big names such as HP, Motorola, Stephens expert area of electronic systems was fully exploited in the role of Director Of eCommerce Strategy at the Bridge group. Bridge offered a range of outsourcing services and solutions including CRM, SCM, Document Management and managed procurement to top 1000 companies through direct and channel routes. Stephen's role when he joined was to analyze the company's client based application and evolve the systems into a web-based horizontal procurement solution with vertical market sockets, based on MS .NET technology. The system also has to offer interoperability between other platforms and legacy systems. The system he designed was endorsed Arthur Andersen whom Bridge partnered with for implementation. This role naturally moved into a more sales support and client development based position, with more and more time spent presenting to clients and negotiating contracts, SLA's and developing long term pivotal relationships. Bridge Direct developed a pan European supply chain across 19 country over a 9 year period. The challenge was to transform this asset based SC to a more fluid e-enabled environment of collaborative processes. With the SC characteristics becoming less defined and more variable, the system and the enabling process had to be executed in a fashion that allowed each stakeholder to work with the new processes, whilst retaining their individual working practices. Key to the success of Bridges portfolio of service and product sales was a well managed and coherent supply chain. By strategically developing a SC engagement strategy with clearly defined evolutionary processes, the transition from industrial age SC to the new e-environment was problematic, but achievable. The knowledge assets I gain from this period are unquestionably valuable. As well as understanding the business processes, the idiosyncrasies and motivating factors of the e-environment, Stephen is also experienced at the linear level. Step[hen realised a life long ambition in 2005 when he founded Globus Energy and drove it forward to PLC status including initial fundraising through pre-IPO placement to listing on London's junior market, PLUSmarkets. Stephen sold out in 2006 prior to flotation and enjoyed a number of subsequent years helping others develop their business's. Stephen's current business is set to become the biggest marketplace in the world for medical equipment. Tough target, but this is a touch person and it will be achieved. Article Directory: http://www.articledashboard.com Stephen Soos www.crystalmedical.co.uk Crystal Medical Ltd |
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