The Patient Journey In A Private Medical Care Hospital

Private medical care offers a host of advantages for patients from all walks of life, in every area of care. However, some may not offer emergency care. It isn’t exclusive to medical insurance policy holders either. Some private hospitals will gladly treat patients who are self paying – and of course a large number of cosmetic surgery clinic patients are typically paying for their operations as those procedures tend only to be covered by medical insurance as reconstructive surgery after the event of an accident.

The patient choosing to enter private medical care can expect to go on what is often termed a “patient journey” – a series of predefined stages, usually set by the hospital or clinic in question, which are designed to make sure that every aspect of the patient experience is as pleasing as possible.

The first step on a patient journey in a cosmetic surgery clinic or private hospital is the outpatient appointment. The patient is defined as an outpatient while he or she is staying away from the hospital, but has taken the first steps on the road to booking a procedure. The outpatient will talk in the first instance to his or her GP about arranging a suitable consultant in a private medical care facility.

The outpatient is assessed by his or her consultant at this stage. The consultant will recommend courses of tests or operative measures as he or she sees fit – at which point the patient moves to the next step of the journey.

Step two of the patient journey is the pre operative consultation. This takes place if your consultant has recommended that you are admitted to a cosmetic surgery clinic or private medical care facility for a procedure. The pre op assessment is conducted by an experienced pre admission nurse, who will conduct a detailed interview with you and may run some tests if necessary.

Once you have been to your pre op assessment, you will receive confirmation of the dates and times that your stay will commence. At this point you move onto the third part of the patient journey.

Stage three in the patient journey is your admission. Admission to a private medical care hospital or cosmetic surgery clinic is a simple and efficient procedure, run by the admissions nurses, who will be expecting you at the time that your admissions documentation requests. The admissions nurses will explain everything that you need to know about your stay and your procedure, and will help you get settled into your room.

The fourth stage in the patient journey is your actual procedure and your stay after the operation. Again, the admissions nurses at the private medical care hospital or cosmetic surgery clinic will be happy to offer you a full run down of the structure of your days, and are always on hand to answer any questions you may have. You’ll have the benefit of choosing from a range of menu options, both hearty and lighter, and can receive visitors at almost any time – though some facilities will request that visitors refrain from coming in the hours immediately following lunch, when a good rest period can be beneficial.

The final stage in your journey is the discharge. You will be discharged according to the schedule arranged for you, and the discharge nurses at the private medical care hospital or cosmetic surgery clinic are able to make arrangements for transport home if you require.

By: Claremont

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