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Tips For Successful Follow Ups
Dealing with the above can be the difference between your prospect signing up with you, or moving on and finding a stronger ‘leader’ to sign up with. At the same time, its your first real contact, and you are not sure how you should go about handling this, and feel the fear build within you… ‘am I ready to deal with this on my own?’ The answer is ‘yes’ you are ready to handle this. Let’s think about this. You have the upper hand, as your lead has originally come to you. Why did they come to you? Because you have something that they want. Knowing that you have something they want should make you feel more confident in handling any questions they may have. Remember, they need what you have. It’s always better to handle any questions by responding back to them via email and ask them to ‘call you’ instead. Don’t try to explain away your answers by email, it can take up your valuable time, when if that person is serious and wants to know more, a phone call to you could be all it takes. You may come across the following objections, ‘I’m not sure if this is for me..’ Don’t try to convince them that it is. Only they can do this for themselves. Get them to go away and think about what it is they want. You don’t need to be chasing prospects like this, if they are not sure now, they may take up a lot of your valuable time later. You want people who are sure of what they what, clear of where they want to be and what they will get out of being an entrepreneur. Another objection I have come across is ‘ I need to ask my partner!’ Again, If it is something they really wanted to do, they would have or should have discussed this with their partner first before contacting you. Don’t waste time trying to convince them otherwise, let them go away, more than likely you will never hear from them again. Other objections I have come across – ‘I don’t this is for me’, or ‘I will have to think about this’. Again, do not try to convince them otherwise, you don’t want people you should be trying to convince in your business, you want leaders, people who know what they want. Now, they have made that call to you, and have a range of questions to ask, most of which you note are already answered in your website. Rather than re-affirm what your website has said, refer them back to the website to go over the information again. Find out when they will be able to go back over the information and you should arrange to call them back and give them the next call for action which should be to ‘sign up’ to your home business. If you are fortunate enough to have Business advisors or a call center working on your behalf, refer them back to the website, once they have gone through the information again, if there are further queries, then refer them to the business advisor, give them the name and contact number and best times to contact the advisors. They are qualified to answer any business objections and close the sale for you. Article Directory: http://www.articledashboard.com Colette Morris has a natural penchant for helping others achieve their full potential both in personal development and in their online business. Colette now works with some of the top marketers in the industry such as Mike Dillard, Perry Belcher, Jay Kubersek, Aaron Parkinson to name a few utilising Social Media marketing techniques. If you want to find out more visit her site www.BeWealthyWithMe.com |
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