VoIP answering service provides standard PBX features through hosted IP technology. Calls to the main business number are routed through a hosted system. The advantage of a hosted answering service is that you dont have to purchase or maintain any hardware. Most of the hosted answering services are available without any setup fees or upfront fees.
Some of the major features provided by VoIP answering service are:
Personalized call answering service
Interactive and flexible call handling
Professional business greetings
Call recording and messaging service
Voice mail to email and fax to mail features
Easy web access and update facility
VoIP answering services provides access to all company employees and departments through a single business number. The hosted PBX phone features can be linked to your local telephone number or toll free number. All the business calls will be welcomed with professional business greetings. You can set personalized business greetings for callers. Various greetings can be set to play in different modes including day, night, weekend and holiday mode.
With auto attendant, efficient call handling and call routing are ensured. If one phone extension is not answered, the call forwarding facility will automatically route the call to another extension. You can set various extensions including home, office or cell phone numbers. If all phone lines are busy, the call is automatically routed to voice mail. You can receive new voice mail alerts on email or cell phone.
VoIP answering service provides online management of all features, settings and account. You can update various calling features with changing business requirements.
Small Business VoIP answering service offered by AccessDirect is supported by a hosted IP PBX phone system with features like auto attendant, voice mail, call forwarding and more.
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