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A Team That Gleamed By : Sean North Too many techies get a bad rap for lacking teamwork and communications skills. The stereotype is that while techies are great at what they are trained to do, they cannot parlay their knowledge onto others. Because of the stereotype that techies cannot communicate, they also can be stigmatized that they lack adequate teamwork skills. So, what are the chances of two Helpdesk teams communicating with each other to successfully form one team while not compromising customer service? Fast Fax - A Long History And A Modern Truth By : Angelina Jordan Learn the fascinating history behind the fax machine and discover why it is still a relevant technology in today's modern world. Save A Bundle When You Self Bundle By : Daymon Hoag Cable and telephone companies, both large and small have been offering discounted bundled services for years. Bundled local and long distance, or cable TV and Internet have saved consumers thousands on elective utilities. With the outbreak of new broadband Internet technologies, emerges a new market for bundled services. You may have noticed your local cable company offering telephone service, and your telephone company offering satellite TV services in their bundled packa... How To Stream Your Teleseminar Audio Online By : Lynette Chandler Teleseminars cost money for you and others to attend. One way to help bring more people into a teleseminar is to create streaming audio of your teleseminar over the Internet. Unfortunately, most methods of streaming audio over the Internet can be expensive, difficult to setup for the average user or both. The good news is, you can now broadcast a streaming audio of your teleseminar very affordably, in a secure and private manner so you won't find any gate crashers if you ... How to Run a Successful Conference Call By : Michael Pollitt These days with more and more of us working from home, working on the road, and generally dealing with multiple suppliers, contractors and business partners in locations all over the world, the conference call is supplanting the face-to-face meeting. Here are some tips on getting the most out of your conference call... Two Way Radios : A Beginner's Guide By : Danny Feemster A two-way radio is a device which transmits and receives voice signals through the air. They work somewhat like a telephone, but since they do not require a central network they can be used anywhere! With two way radios, two or more people can have a discussion no matter where they are -- sometimes while they are miles apart! Another common name for a two-way radio is a “walkie talkie”. The most common type of two-way radio for regular consumers is the FRS/GMRS two-way rad... Conversation Starters By : Mary Gardner Small talk is one of the most difficult areas for people socially. This article explains the ins and outs of starting a good conversation. How to Engage Someone in a Lively Conversation By : Mary Gardner Meeting new people can be quite intimidating for most people. If you make it a game, it can actually be fun. Sticky Conversations By : Mary Gardner Confronting people is a part of doing business and a part of life. It's not always fun, but sometimes necessary. With a little help and the right attitude, it can be done with grace and ease. The Down And Dirty On Prepaid Phone Cards By : Kevin McQueen In these days of information overload I prefer to keep it quick and brief in taking a simplistic look at what you need to know when purchasing a prepaid phone card. The three basic factors to consider when purchasing a prepaid phone card are; 1. The total cost of using the card 2. Features offered by the card 3. Reputation for the company selling the card 1. Let’s break these three factors down quickly. The total cost of using the card includes the rate per minute... 5 Things to Know Before Going Wireless By : Michael Plante Before you decide to go wireless or not, there are many points to consider. You may be asking yourself if wireless is for you. Well, today, many people are asking themselves the same question. Web Conferencing Software - Choosing Your Application By : Diane Parker It is worth bearing in mind that, when you are deciding which web conferencing application to utilize, none of the applications currently available will do everything well. Dial Around Long Distance Plans Compared To Phone Cards By : Rick Hendershot If you have done any research into the confusing world of long distance telephone rates, you have discovered that conventional long distance is expensive compared to almost any of the alternatives. This is especially true when you factor in, the extra fees and taxes added on by governments. Conventional phone companies rely on people being either uninformed or unmotivated to check out the alternatives. Usually they bundle long distance with local services so you are never ... An Overview Of The Blackberry By : Colin P Unless you have spent part of the past few years in a cave or under a rock, you have heard of the Blackberry. However, and with that said, even though you may have heard of the Blackberry, you may now know exactly what a Blackberry is in essence. Therefore, this article has been prepared to provide you with some basic information about the Blackberry. In basic terms, a Blackberry is a line of mobile communication devices that allow you to undertake a number of different ta... The Calling Card Alternative By : Robert Mann How many times have you complained about high long distance costs and phone companies overcharging you? Did you try to do anything about it? Did you search for alternate solutions? Calling cards might be the answer. Their low rates to any destination make them the perfect buy for domestic and international calls. Phone Cards for international Calls By : MrLongDistance Phone cards for international calls and long distance calls – talk for a while and yet save money. Ways to Make More International Calls Without Splurging on Phone Cards By : MrLongDistance Useful tips to save on international calls. Call Germany at Rates that Cheer like German Beer By : MrLongDistance Ways to save on calls to Germany Call Canada Through a Cool Connection at Hot Rates By : MrLongDistance How to save on long distance calls to Canada Call Philippines as Clear as the Pearl of the Orient Seas By : MrLongDistance Useful tips to save on international calls to the Philippines Push Email By : Linda Fowels What's the new thing in handheld devices? Push email. The idea is to get email to people's cell phones and other devices so that they can access it no matter where they are. What is the market potential of this new technology and who are the players that will make it happen? Five Ways Web Conferencing Can Help You Sell More Products By : Dan Richmond When it comes to business, any new technology will ultimately be judged on how well it contributes to improving productivity and profit. If you are selling goods or services, online web conferencing can improve your bottom line by boosting sales and lowering costs. Here are five reasons why this is so: 1. It allows you to meet with more prospective clients If you have to physically travel to a client’s office or location, there is only so much that you can do within any... How To Speed Up Your Dial up Connection. By : Fabio Marcell Did you know you can actually increase the speed of your dial up connection by as much as a factor of 7? Why settle for a crippled 56k link when you can experience the joy of a dial up accelerator? Here's the lowdown. Cable TV – Your Area Information Source By : Ken Snodin Discover some of the advantages of getting Cable Tv instead of satellite. VPN - Overview of Virual Private Networks By : Full Service Broadband Provider Virtual Private Network is a network within a network. This is very popular with businesses that have people working remotely. Basically what we have here is a utilization of the network already provided by the internet. The internet infrastructure can be used as the network for remote employees to access their corporate systems. HDTV: Like Looking Through an Open Window By : Mitchell Medford Have you ever watched a movie on a regular TV set, and then watched the same movie on an HDTV? If so, you would have noticed a huge difference! On the HDTV viewing, you see and notice things you've never seen before, even if you've seen the same movie several times! HDTV is like looking out an open window, whereas in comparison, standard TV is almost like looking through a glass soda bottle. Headsets A Brief Information By : Naldo Camarones Everyone seems to have gotten busier and everyone also seems to have learned to multitask better. If you do one thing at a time these days there’s something drastically wrong with you. Everyone drives and talks on the phone. People at work talk on the phone and walk around their office. Everyone has to be doing something and something else at the same time. Thank God for the invention of the headset. Computer headsets are great for not having everyone around you hear every... New Business Phone System Makes the Difference By : Kingston Amadan My small business was growing in almost every way imaginable. Every way except the bottom line, that is. My company primarily does business over the phone, with over ninety percent of our sales coming across our telephone lines. When our call volume started to increase late last year, I hired several new employees to man our existing phone system. We updated our computer software, desktops and server to make order processing substantially smoother. We redesigned our website for easy navigation and ordering for internet customers. All About Calling Cards By : viojieley Calling cards can be for corporate or personal use. Having a calling card is like packing all your business identity, contact information and logo into a wallet sized billboard. Is There Something Sinister About Caller ID Spoofing? By : Rito Salomone Proponents of this technology laud its uses for law enforcement and private investigators. They claim the technology protects agents from being discovered in undercover operations. Agents can freely make pretext calls to criminal elements by using caller ID spoofing. A pretext call is one that allows law enforcement to solicit information over the telephone by representing themselves as someone else.
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