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  • 4 Better Ways to Handle Complaints  By : Myra Golden
    If you fail to meet the customer's expectations at the Moment of Truth , customers are very likely to tell 11 people about the problem they had with your company.
  • 4 Common Misconceptions About Employee Incentives  By : Mario R. Churchill -
    Having good intentions is unfortunately not enough at all to make employee incentives work for your company. If you want to spend your money on a truly worthwhile cause, do make sure first that you’re not suffering from any misconceptions about employee incentives.

    Misconception #1 Money Makes the World Go Round
    And maybe it does, but not all the time. True enough, surveys will frequently show that employees desire financial incentives more than non-financial ones while e...
  • 4 Easy Steps on How to Improve your Bedroom  By : Sarah Miller
    It can be argued that the most special place in your home is the bedroom. The bedroom is the room which embodies serenity and privacy. Many people allow other people to do anything that they would want on all the other parts of the house except for the bedroom.
  • 4 Keys to Cascading Company KPIs to Individuals  By : Stacey Barr
    If safety, customer loyalty, cost reduction and innovation are important goals for the company, does that mean they are important goals for EVERYONE in the company? Should personal scorecards be "mini-me" versions of the corporate scorecard?
  • 4 Killer Business Planning Problems... And How to Neutralise Them  By : Triple-A
    This article discusses a number of key problems that you will face when you try to construct a business plan. The problems include... 1. Your lack of skill in implementing a business plan. 2. Your failure to recognise the need for regular updates. 3. Your ignorance of product planning. 4. You ignorance of marketing planning. The article also points at the solutions you must undertake to resolve these problems.
  • 4 Performance Improvement Set-Backs To Avoid  By : Stacey Barr
    The ultimate reason why we measure performance - why we have metrics and KPIs - is to improve performance. But has just the thought of the time, money and effort you'll need to improve performance, over and above your day job, almost got you running for the hills? Pilot testing is an invaluable practice to adopt, each time you discover a performance result that you believe is important enough to improve. Here are some tips for how pilot testing can help you prevent the set-backs of performance.
  • 4 Practical Tips To Business Mentoring And Coaching  By : Brian j Kelly
    Business coaching and mentoring is a vital piece to running a successful business. It is your job to make sure everyone within the business is comfortable and experienced in what they do. Take the tips listed in this article into consideration the next time you mentor someone for your business.
  • 4 Reasons Why Your Company Should Be Using Lanyards  By : Rick Gambino -
    Simply put, if your company does not provide neck lanyards for its employees, it is time for a change in your company’s policy. Giving ID lanyards to your employees can help improve the workplace in several ways. If you are still skeptical about this idea, here are four concrete reasons that your company's employees should be wearing lanyards:

    Safety: Improved safety is the most obvious (and most important) benefit of having your employees wear neck lanyards with their ...
  • 4 Steps To Start Your Own Work at Home Based Internet Business  By : gagan kanith
    Running an internet business is not a difficult task; but running a successful internet business can be a bit more difficult. There are thousands of people that have their own online business, but many of them are not having any luck at all. If you want to be successful while running your internet business, there are a couple of tips you can follow.
  • 4 Tactics For Controlling Small Business Technology Costs  By :
    A few simple steps can help you make the most of your expenditures throughout the lifecycle of the technology. Servers, desktops, software, networking equipment and peripherals add up, but you do need them to keep your business running. Follow these steps to make cost-effective decisions.

    1. Weigh Financing Options

    Aside from purchasing, financing and leasing are viable options for a small business. Consider a combination of the three when going through the buying proce...
  • 4 Tips To Ensure A Rewarding Experience When Hiring Others  By : Stu McLaren
    Hiring an employee is a part of just about every company, big or small. Whether you are working out of your parent's basement or a multi-million dollar corporation, there are a few principles that EVERY boss should follow!
  • 4 Ways to Increase Sales From Existing Customers  By : Lori Smith
    As a pavement maintenance contractor, you have four potential tactics for increasing sales from a current client. Until you are removing all of your client’s parking lot headaches, you have room for expanding sales from that client. If the relationship could be better, your client will openly express displeasure. How many of your clients understand how to maximize the service life of their parking lot? Take photos of problem areas in your client’s lot. You need a referral system that is going to
  • 4 Ways To Make This Year Your Most Profitable Ever  By : Shane Mills
    Every business wants to be more profitable so here are 4 ways to make this year your most profitable yet.
  • 4 Ways to Streamline Your Business and Increase Profits  By : Rhonda White
    Streamlining your business can help you eliminate money-wasters and increase your profits.
  • 5 Action Ideas to Deal with Difficult People  By : Alan Fairweather
    Do you find it stressful dealing with difficult people? This article provides five simple steps that will show you how to deal with difficult customers, colleagues, or your boss!
  • 5 Advantages of Call Center Outsourcing Metrics  By : Sam Miller
    Any call center should invest in the development of call center outsourcing metrics. These make any business make better decisions when it comes to both finances and strategic planning.
  • 5 Big Retail Security Advancements of 2008  By : Chelsi Woolz
    Read about the recent big technological advancements in retail security and store performance capabilities.
  • 5 Critical Items Never to be Included in Cost Benefit Analysis  By : Bruce Hokin
    Cost Benefit Analysis is a powerful management tool and must be carried out to accepted principles. If not, your reputation and the company could suffer. There are certain elements that should never be included in Cost Benefit Analysis. Some of these are listed in this article.
  • 5 Dangerous Assumptions In Using Measures  By : Stacey Barr
    The most common methods of analysing data in business these days, and for quite some time into the past, has included moving averages (or rolling averages), trend lines, annual trends (using as few as 3 to 5 years), stacked line charts (with each line representing data for one particular financial year), tables of "% difference" comparisons between this month and this month last year, budget and year to date. These analyses dangerously influence the interpretation made by their users - and in fact, if each of these analyses is applied to the same set of data, the conclusions drawn are almost always different for each of the analyses!
  • 5 Easy Steps to Unfold the Creative Thinking Power Within You  By : Arul John Peter
    Each of us are capable of thinking creatively. Unfortunately we tend to become less creative in our thinking as we grow into our adulthood. Bysimply following the 5 steps we will be able to unfold the creative thinking within us.
  • 5 Essential Employment Documents Your Business Needs  By : Iain Mackintosh
    Dealing with employees while staying within the letter of the law can be a challenge – learn more about five kinds of employment documents your business needs, from employment contracts to anti-discrimination policies and disciplinary documents.
  • 5 Great Reasons To Hire A Telecommuter  By : Nell Taliercio -
    How would you like to hire someone that is more motivated and more qualified to do the work and costs you less than your average employee? No, I am not talking about hiring someone illegally. You can accomplish this simply by employing a telecommuter. Let’s take a look at 5 very good reasons, why it makes sense for you to consider telecommuting from an employer’s perspective.

    1) Less Overhead
    How much is all this office space, furniture, computer equipment along with your...
  • 5 Hidden Traps in Meetings  By : Steve Kaye
    People who take meetings for granted risk being a victim of a trap. Here they are and how to avoid them.
  • 5 Incredible Leadership Qualities  By : Sean McPheat
    Some leaders are born, while others are created. It’s often difficult, especially as a manager, to convince others to follow in our footsteps, but it is possible. Whether you’re a natural born leader or not, the following qualities can and should be nurtured in order to enhance your leadership abilities.
  • 5 Ingredients To Improve Team Performance  By : Faye Spencer
    Find out the secret sauce that every manager should know about brewing a harmonious team environment.
  • 5 Keys to Balance for the Work-at-Home Mom  By : Kim Christopherson
    Your family needs your attention. Your business needs your attention. How do you tackle it all while maintaing balance in your work-at-home schedule? Author shares 5 specific ways she's been able to take upon herself the challenge every work-at-home mom faces today!
  • 5 Marketplace Implementation Lessons from a Corporate Strategy Execution Consultant  By : Scott Glatstein
    Apply these Marketplace Implementation Lessons to your business and achieve higher revenue growth, profitability and customer satisfaction...
  • 5 Mistakes I made in 2005  By : Michele PW
    Even though I’m pretty happy with how 2005 turned out, there are still some things I wish I had done differently. Here are 5 things I aim to change for 2006.
  • 5 paths to an instant managed life  By : Ceirwin Bennett
    There are two roads when making every decision. The road traveled more often and the road less travelled.
  • 5 Powerful Financial Measures  By : Stacey Barr
    If you take your business seriously, you'll already be using balance sheets, income statements and cash flow statements quarterly or annually to get that big picture view of how your business is going. But there are a few financial performance measures that are worth giving more regular attention to - at least monthly, and possibly even more frequently. And thankfully, you can get just about all of them reported quite easily from off-the-shelf financial software.

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