John Mehrmann's Articles

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  • Matrix Management
    Matrix Management is a compelling buzzword with a tempting nirvana of shared resources and unlimited access to expertise that lies in other functional areas. But are the resources really ready to be monopolized by multiple managers in a redesign of the organizational structure? Think twice before you plug yourself into the matrix.
  • Seven Steps to Successful Sales
    Being a successful salesperson does not happen by accident or blind luck. Success is the result of diligent effort applied to a structured system with commitment and passion. These seven steps are designed to help develop a system in a matter of minutes. Building on success to achieve your dreams is determined by how passionately committed you are to achieving the dreams of your customers. The first step is as easy as listening to them.
  • Interview Your Next Employer
    Before you go on your next interview, prepare the questions that you will ask your next potential employer.
  • How to Lose Customers
    Have you found that you have just too many customers? Are you looking for a way to get rid of some of those pesky customers who seem to keep coming back and taking up all of your time? Would you like to have time to do more important things, like spend your time trying to get new customers, rather than spend so much time taking care of existing customers? Have no fear, we have gathered some of the top ten tips for weeding out the heard and getting rid of customers.
  • Reliable, Respected, Revered or Feared
    What is most the most important attribute to developing your reputation? Would you prefer to be known as reliable, respected, revered or feared? Is it possible to be all of these things over time? Constructing your reputation is like solving a Rubik's Cube puzzle. It takes time, several steps and the right combination of twists and turns. It is also important to know what it should look like when you are done. When you have the goal in your mind, then you can go about solving the puzzle.
  • Buying or Selling on the Internet
    The facts and figures from Symantec Security Response and the Internet Crime Complaint Center are both fascinating and alarming. If you have thought about buying or selling on the Internet, especially with Internet Auction Sites, make sure that you are aware of the best practices and the potential pitfalls before you do. An identity is a terrible thing to waste.
  • Dear Office Dweller
    The following s a dedication to road warriors. It is a composite of feedback from the field to the much respected and appreciated office dwellers who occupy the maze of cubicles in the ivory towers.
  • Get Ahead with Time Management
    Print out this quick tip to get ahead with time management and try it for one week to see how it works for you. It can take less than five minutes for you to get ahead of your projects, your schedule and your competition.
  • Supreme Court Ruling on MAP
    The Supreme Court ruled in a 5-4 decision to make it easier for manufacturers to require retailers to honor manufacturer assigned Minimum Advertised Price (MAP). Dissenting justices said that the ruling would likely drive up retail prices. What will be the ruling of the consumers?
  • Proper Perspective on Priorities
    Sometimes it seems that the responsibilities that we have for coworkers, company, career and family are in tragic conflict. How can we balance the requirements and the responsibilities between personal and professional lives? There are a limited number of hours in a day, so how do we measure them and where do we draw the line?
  • Improving Conference Calls
    Do you find yourself frustrated by long and unproductive conference calls? What reputation do you have for managing conference calls? Establish expectations and a reputation for short and effective conference calls. Get your time back for other activities.
  • Turn Customer Complaints into Assets
    Virtually every organization encounters customer complaints from time to time. Sometimes it is easy to get caught up in the complaints and to lose track of how many satisfied customers say nothing at all. Even worse, sometimes it is hard to remember just how valuable a customer complaint can be to the organization. Contrary to how it may feel to be the recipient of a customer complaint, it is a wonderful opportunity if embraced with commitment and integrity. You can turn customer complaints into valuable assets.
  • Get Email under Control
    Email was designed to be a tool to expedite and simplify communication. Tools are effective when managed properly. What happens when the tool starts to manage the person? What happens when a tool for communication replaces conversation and personal interaction? What happens when a time saving tool begins to consume our time? Then it is time to get email under control.
  • How to Prepare for Executive Presentations
    The following are tips to help you master preparation for executive presentations. "Executive Presentations" are those presentations intended for introducing new ideas or reviewing performance for management within an organization. These suggestions are intended for optimizing powerful and focused communications.
  • Public Speaking, Sales Presentations or Group Meetings - Be in the Moment
    If you are speaking to a large audience, a small room full of people, or conducting a personal presentation, nothing is as effective and engaging as living in the moment. This is a lesson taken from the stage to the boardroom by Pat Dolan, Fine Arts Chair of St. John's. "All the world's a stage, and all the men and women are merely players."
  • Similarity of the Work Place and the Sports Arena
    What is your role in this business? Are you like a spectator in a sports arena? Are you a cheerleader for your team? Are you one of the players in the game? Are you a coach? Are you the broadcaster of the game on TV or Radio? Are you the referee of the game? Before you think that I am nut, wait until you see where I am going with this.
  • 100 Year Project
    Imagine what you could accomplish if you were given 100 years to complete any project of your choosing. How would you approach your project management and your time management? What would your timeline look like?
  • Disciplined Leadership
    You want to manage a disciplined team, focused on achieving results, beating the competition and demonstrating continuous improvement. You want to generate enthusiasm while making measured progress toward common goals. You want the entire team to succeed, to work together and be the best that they can be. You may be wondering how to begin.
  • Waves of Communication
    Are you in a position that interacts with customers or clients? Are you in a management or a leadership role? Would you like to improve your communication with someone else who is in a management or leadership role? Communication is the key to success in a professional capacity and in our personal relationships. Communication creates a bond between individuals, for better or worse, it can bring us closer together or identify gaps in understanding or appreciation. The most honest communication contains emotion and the ability to exchange ideas with passion.
  • Your Most Important Investment
    Imagine a company spending one-third of the revenue on a capital investment or an interest payment and never addressing it with shareholders in their annual report. Measure, monitor, and invest appropriately in the biggest impact to your business.
  • Make the Competition Irrelevant
    Is there an easy way to make the competition irrelevant? In an age with so much access to information, bombarded by advertisements and commercials, is it possible to keep the attention of your potential customers? What is the secret to help customers make an easy decision to buy? There is a secret formula that works for e-commerce, retail, bids and proposals. It is a simple formula that has worked since the days of bartering beads, beans and burrows.
  • A Source of Inspiration
    Having trouble finding your own source of inspiration at work? Inspiration and motivation permeate the work environment, you just need to know where to look for it.
  • Reverse Logistics in Supply Chain Management
    The evolution of reverse logistics for manufactured products is developing in direct proportion to the rapid advancements in technology and the subsequent price erosion of products as new and improved products enter the supply chain at a faster pace. With such thin margins and so much competition, mismanagement of the supply chain can be devastating. Those organizations with the infrastructure to capture and compare the composite value of components with real time intelligent analysis and disposition based on changes in refurbishment cost, resale value, spare parts, repair and overall demand will not only become more profitable, but such flexibility and scalability will allow them to outmaneuver and eliminate the competition.
  • The Rapid Pace of Evolution in Consumer Electronics
    The evolution of consumer electronics, high definition displays, digital broadcasts, displays and media is happening at an increasingly rapid pace. Advancements in technology are occurring much faster than before, reducing the time to deliver new technologies to market at an exponential rate. The algorithm for designing and delivering new technology is nearly a fifty percent reduction in time with every significant breakthrough. With such a rapid race for invention the simultaneous introduction of diverse technologies is as inevitable as price erosion and shortened life cycles for what is considered "new" in consumer electronics.
  • 401(k) and Alternative Retirement Plans
    Today is the best day to start planning and saving for the rest of your life. The 401(k) is a wonderful savings plan if offered by your employer because the money goes directly into your retirement account. Not only is the money tax deferred when placed direct into your retirement account, but the interest earned in your retirement account is also tax deferred, which means that you do not pay annual taxes on the growing account value. Changes in the tax law have allowed new types of qualified retirement plans with subtle but important differences.
  • Achieve the Life You Desire
    Here is a different perspective on achieving your dreams, holding on to them, and obtaining the life that you desire. This is a simple and practical exercise that takes only a few minutes of your time to complete, but worthy of reflection that could last a lifetime.
  • Are You Marketing or Selling?
    Once upon a time there was a deaf salesman named Aesop. He tried to sell his wares to the blind brothers Grimm, but no matter how much he elaborated on the features of his wares, the brothers Grimm could not see the benefits. The brothers tried to explain to Aesop that they could not see the features that he described so eloquently, and that they would like to hold the wares so they could appreciate them from their own perspectives. Unfortunately, Aesop was busy talking and could not hear their requests, so the parties separated in mutual frustration and disappointment. How could the grim results of this fable be avoided?
  • Commitment
    When it comes to commitment, there are five types of character traits. Which one are you?
  • Preview Microsoft Office and Vista
    Are you considering a transition to Vista or the new Microsoft Office suite and wondering if your current computer can handle it? Are you thinking about making the investment into a new computer and want to make sure that it can support the Vista and Office in six months? Are you wondering how long you can wait to make the change, and what you will have to deal with if you stay with the current operation system and applications? These top ten tips are designed to give you an informed perspective of the current step in the transition of technology.
  • Interview Questions - Things to Think About Before the Interview
    Whether you are preparing to interview, preparing to be interviewed, or just interested in conducting a quick self-analysis, the following topics tips will help you develop a perspective. An ounce of preparation is prevention from a pound of Preparation H.

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