John Mehrmann's Articles

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  • Top Search Topics for Men
    Statistics show that most men prefer using Internet search engines for quick advice on health related topics, even more than calling or scheduling time to discuss health concerns with a doctor. The following are the most frequently searched Men's Health Topics on AOL Search.
  • Trusted Management Score Card
    Share this article with coworkers in an email and enter your TOTAL SCORE in the Subject Line, ask for a reply to see how your score relates to others in your organization. Trust is a fundamental foundation for any relationship, business or personal. Without it, the relationship has defined limits and greater risk of gradual erosion or collapse. With Trust, the relationship is exponentially stronger than the sum of the individual contributors.
  • Turn Customer Complaints into Assets
    Virtually every organization encounters customer complaints from time to time. Sometimes it is easy to get caught up in the complaints and to lose track of how many satisfied customers say nothing at all. Even worse, sometimes it is hard to remember just how valuable a customer complaint can be to the organization. Contrary to how it may feel to be the recipient of a customer complaint, it is a wonderful opportunity if embraced with commitment and integrity. You can turn customer complaints into valuable assets.
  • Waves of Communication
    Are you in a position that interacts with customers or clients? Are you in a management or a leadership role? Would you like to improve your communication with someone else who is in a management or leadership role? Communication is the key to success in a professional capacity and in our personal relationships. Communication creates a bond between individuals, for better or worse, it can bring us closer together or identify gaps in understanding or appreciation. The most honest communication contains emotion and the ability to exchange ideas with passion.
  • What Doesn't Kill You, Makes You Stronger
    Scientists and researchers are experimenting with venom, bacteria, and genes from the common cold to create amazing cures. What can we learn from this approach of studying what could be perceived as deadly and harmful, and apply the same aspirations to our own challenges and temporarily agonizing hurdles?
  • Where to Find Loyal Customers
    How much are loyal customers worth to you? What would you do for repeat customers and referrals? How could this help you increase profitability and sales? You can get loyal customers right now, they are just waiting for you to find them!
  • Why IBM Profits Rose 20 Percent While World Markets Fell 20 Percent
    Amid the panic of investors, brokers, and analysts, world equity markets plunged 20 percent in one week. IBM presented signs of survival as the company prepares to release a full earning report on October 16 that will show a 20 percent jump in profit. The enormous impact of sickly stocks, broken banks, credit crunch, cascading consumer confidence, and the reeling real estate market will continue to affect the world economy for several more fiscal quarters. However, some companies will use this incredible period to rise to the top, gaining market share and profitability, despite adjustments in overall revenue. What can be learned from those that survive and thrive during a time of economic crises?
  • Winning Strategies for a Tough Economy
    Challenges create opportunities, and this is particularly relevant during tough economic conditions. It is not enough to review your own internal cost cutting measures. A global economic crisis demands attention to the needs of clients, consumers, and your strategic partners. To look out for your future means looking outside your company and adjusting your internal strategy to accommodate future growth.
  • Year of the Customer
    The rules have changed. The Internet has made it easier, faster, and more convenient for consumers to compare prices, quality, features, and previous customer experiences. With a suddenly level playing field for brand comparison of commodities, what is the new differentiation? Trust, confidence, and relationships the new differentiation. How well you connect with customers in marketing, sales, and customer service excellence are the essence of success.
  • Your Most Important Investment
    Imagine a company spending one-third of the revenue on a capital investment or an interest payment and never addressing it with shareholders in their annual report. Measure, monitor, and invest appropriately in the biggest impact to your business.

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