Silvester Thompson's Articles in Management

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  • Tips to Improve Customer Loyalty
    Statistics show that, on average, U.S. companies lose half of their customers every five years.
  • Being Competitive in a Global Market
    The challenges of today's global marketplace are forcing companies to look at doing things differently in order to get that extra edge over their competition.

    According to Makino, a global provider of advanced machining technology, companies doing things the same way they have been doing them for the last 10 to 15 years are probably in a "recurring uniform trap," or "RUT," while the global market is passing them by.
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